How to Capture a Screen Shot in Windows:
In Windows, taking a screen shot is done by pressing the Print
Screen key on your keyboard. On most standard keyboards, it is found
to the right of the F12 key in the upper right hand portion of the
keyboard. When this key is pressed, Windows takes a snapshot of the
current contents of the screen and saves it to the Windows
Clipboard.
If you want to take a screen shot of just the active window, make
sure to click once on the window you are working with, then hold
down the Alt key and press Print Screen. This will send the contents
of the active window to the Clipboard.
You will then need to save the image to an image editor. You can use
any software that you feel comfortable with. If you don't have an
image editor, you can find Microsoft Paint installed on almost every
computer that runs Windows. It is usually available from the Start
menu by clicking START, Programs, Accessories, Paint.
Once you've opened your image editor, click on the Edit menu and
choose Paste. The Screen Shot will be dropped into the image editor
for you to save. Click on the File menu, and then choose Save to
save it as a file in the graphics format of your choice. The best
file type to use for saving screen shots is .jpg (if your software
allows it).
Now that you have the file saved, you can attach it
to an email to our support forum. Please do not place the image in
the body of the email as we will be unable to see the embedded
images.
How to Capture a Screen Shot in Mac OS X:
To take a screen shot on your Macintosh computer you may use the
Command-Shift-3 function. When you press Command-Shift-3 your
Macintosh will capture a screen shot and save it to the desktop of
your computer.
Now that you have the file saved, you can attach it
to an email to send to anyone or for software or pc support
purposes. |